Once your payment is authorized and your order is completed, you will receive an email confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid. You will also receive a WhatsApp message confirming the same.

Orders will be shipped within 1 to 3 business days from the date of order. It tentatively takes 2 to 4 business days for a domestic shipment to be delivered from the date of dispatch. Any unforeseen delays in shipments transits are beyond our control and would appreciate your patience. We would definitely try our best to get your shipment delivered asap

Once the order is placed, we ship the order through Professional Couriers. They are reputed, logistic service providers. Once your order has been shipped you will get an email and a WhatsApp message informing you the details of courier partner and the tracking number

Unfortunately, that is not possible at the moment. Since the system would have already passed the mobile number and address to our warehouse to pack and ship your product. You can email us at alankaarstore@gmail.com to inform about such a situation. We will try our best to get the same resolved if the order is not shipped.

We are sorry you're facing trouble placing an order, please reach out to us on Instagram chat or email with the screen shot of the trouble you are facing. We can help sorting it out

Sorry, we don't have cancellations with us.

In the unlikely event you are missing an item from your order, still in such a case, please reach out to us via Instagram or email with an opening video and pictures so we can check with our dispatch data as well.